Disability Discrimination Act (DDA) Training Course

The Disability Discrimination Act 1995 brought in measures to prevent discrimination against disabled people. This course is a guide to understanding disability and discrimination. DDA covers a very broad area and has a number of parts relating to specific sectors such as employment, transport, service provision and local authorities etc

The course is divided into 8 sections:

Introduction

• What is the scope of the Disability Discrimination Act (DDA)
• Overview of the Act

Disability and Discrimination

• What is Disability?
• What is Discrimination?

Disability Discrimination Act

• What is the scope and need of DDA?
• How to comply with DDA

Providing Accessibility

• What are the accessibility related issues faced by disabled people?
• Accessibility for the hearing impaired
• Access to premises
• How can we provide disabled people with better accessibility?

Steps to Improve Accessibility

• What is Lone Working?
• Employer obligations
• Employee responsibilities

Employment Accessibilities

• How to encourage disabled people to respond to employment opportunities?
• Application and interview process
• Work environment
• What are the necessary adjustments to be made for disabled people?

Personal Emergency Egress Plan

• What is PEEP?
• How do devise PEEP

Who is it for?

• New employees
• Managers
• Customer service